Madill's Response to COVID-19:


As we are all aware right now, Coronavirus (COVID-19) is having a significant impact in parts of Australia, and the world.

We want to reassure you that we have a proactive & practical approach to addressing concerns about this issue. Our highest priority is the health and wellbeing of our guests, and our employees.

We are placing the highest priority on health & hygiene. Our approach, is that a sanitised car, is a healthy car - we have implemented a number of protocols in both our sales and service departments in line with Queensland Government recommendations & industry best practice, including social distancing. We have an endorsed COVID Safe Plan in place at each of our locations.

We want to reassure you that we are open for business, and that you can expect to receive the same friendly, helpful and caring guest experience that you always receive at Madill Motor Group.

Kind regards,
Simon Guthrie | General Manager

What should I do if I have a service booking?

Our Service Departments are business as usual. We have subsequently adopted the use of antibacterial agents into our servicing procedure on;

  • Door handles
  • Interior trim
  • Steering wheel
  • Gear lever
  • Any other high touch points

Your car will also be sanitised on arrival and then sanitised again prior to collection after your service.

Extra Precautions

At Madill's, we are taking extra precautions for the health of both our guests and team during this time. As you enter our dealerships, you will notice a few changes have taken place.

We have implemented a number of initiatives including;

  • Social Distancing
  • Multiple sanitisation stations
  • Register your visit using the Check in Qld App
  • Contact-free procedures and payments
  • Use of anti-bacterial agents on all high touch point areas
  • Post service vehicle sanitisation

What is the best way to keep up to date?

It’s easy - check here and our social media channels listed below.

Alternatively, don't hesitate to contact our dealership via email or give us a call.

We thank you for your continued support during this unprecedented time.